Privacy Policy
We respect and are committed towards protecting your privacy. Publishing, selling or renting any personal data or information to any third party, without your consent, is against our ethics.
The privacy practices of this statement apply to our services available under the domain and subdomains of the Site. By visiting this Site you agree to be bound by the terms and conditions of this privacy policy. If you do not agree, please do not use or access our site.
This privacy policy does not apply to sites maintained by other companies or organizations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policy of such other companies or organizations before submitting your details.
This privacy policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. This policy is inter alia formulated and displayed, to inform you about our information collection/retention policies and practices so that you can make an informed decision, in relation to the sharing of your personal information with us. By accepting the privacy policy and the user agreement or the use of the site in general, you give your consent to our use and disclosure of your personal information in accordance with this privacy policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This privacy policy is effective upon acceptance of access by you to the site.
Privacy Guarantee
We agree that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our Site and visitors, such as number of visitors, number and type of goods and services purchased, etc. Only those of our employees who need access to your information in order to perform their duties, are allowed such access. Any employee who violates our privacy and/or security policies is subjected to disciplinary action, including possible termination and civil and/or criminal prosecution.
Information We Collect
The Personal Information is used for two general purposes: to process your order, and to provide you with the best possible services. Unless otherwise stated explicitly, this policy applies to personal information as disclosed on any of the media.
In furtherance of the confidentiality with which we treat Personal Information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use data collection devices such as "cookies" on certain pages of the Site to help and analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," which means that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.
You acknowledge that you are disclosing Personal Information voluntarily. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
COOKIE POLICY
https://www.vacationvibes.in/ operates a strict privacy policy and we are committed to being transparent about how we use cookies on our website.
Why are cookies important?
Cookies help you make your online experience more efficient and relevant to your interests. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages efficiently.
What is a Cookie?
A cookie is a small file, or files on your computer, phone, or other device with a browser to save snippets of text for reference by the website you are visiting. All cookies have expiration dates in them that determine how long they stay in your browser:
Session cookies - these are temporary cookies that expire (and are automatically erased) whenever you close your browser.
Persistent cookies - these usually have an expiration date and so stay in your browser until they expire, or until you manually delete them. For example we use persistent cookies to better understand usage patterns so that we can improve the site for our customers.
Cookies are grouped into the following categories:
Essential - these are cookies that are required for the regular operation of our websites.
Functional - these remember your preferences, and are intended to make your experience on our websites better for you.
Analytics these cookies are used for performance measurement to understand things including how many people visit our websites, how they navigate our sites, and what content is popular. This allows us to improve your experience with us. Additionally, you can see how Google Analytics (one of our analytics tools) uses cookie information when you use our partners' sites by visiting www.google.com/policies/privacy/partners, or any other URL Google may provide from time to time
Advertising - these cookies enable us and our advertising partners to serve you with relevant advertisements that we think will interest you. You might see these advertisements on our sites on other sites you visit. These cookies record your visit to our website and the content you interact with. They may be placed by us, or by advertising partners with our permission.
To ensure compliance with our policies, we restrict the use of third-party cookies to trusted partners.
We also use third party information from third party sources to enable us deliver advertising. These sources are validated by Third party, and not by us.
To delete cookies from your browser, please note the following simple steps. The following steps are indicative for Google chrome and might vary of the different browsers that you may use. Please refer Settings on your browser for further details.
To ensure compliance with our policies, we restrict the use of third-party cookies to trusted partners.
You may also change other setting related to Privacy and Security under the same section.
Refund Policy
In case of no-show or unutilized bookings, User shall be required to make requests for any valid and applicable refunds, as per Vendors’ policies or within 15 days from the travel date (whichever is earlier). No refund would be payable for any requests made after the expiry of 30 days of travel date / check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited.
The refund shall be processed within 15-20 working days from the date of the cancellation request, after receiving back to back refund from the concerned Vendor. Payment will be refunded back into the same original payment instrument like the same credit card or bank account from which it was paid for the traveller. In case of Travel Agent (B2B Booking), refund or recharge or upload of any type is always credited in their agents Vacation Vibe's account balance. In case of agents account closure, the agent is supposed to consume its balance or clear their dues (if any). No money transfer will be done to travel agents bank account, in any circumstances.
In case user avails to book any of the Services offered by the Vendor and is, thereafter, not contactable on the contact details provided, then the tour/travel reservation selected by User will stand cancelled and Vacation Vibes or the Vendor would not be liable for any charges/expenses incurred by User, either directly or indirectly in this regard.
Any Refund Claims arising due to cancellation / delay of flight by the Vendor shall be subject to Vacation Vibes receiving the refund from the Vendor. In the Event Vendor does not refund the amount to the Vacation Vibes, Vacation Vibes shall not be held liable for the same.
Cancellation/Re-schedule of Flight Ticket upto 24 hours will be dealt by Vacation Vibes. Less than 24 hours, the USER should cancel it directly with the airlines and inform Vacation Vibes for the refund processing.
Vacation Vibes shall charge a cancellation fees - varying from time to time and transaction to transaction and type of service. This fees will be over and above the Airlines Cancellation Fees. Similarly for other service like Bus Tickets etc., Vacation Vibes will add it’s own cancellation fees over the Vendor's cancellation Fees.
Cancellation Policy is defined and governed by the Vendor and Vacation Vibes will not be able to do any changes around it. Refund will only be processed once the USER informs Vacation Vibes.
Partial Cancellation may or may not be allowed - This will depend on the Vendor's Cancellation Policy.
Re-scheduling of Services (For e.g. Date Change in Flights) will incur Fare Difference, Airlines Re-schedule/Penalty Charges and Vacation Vibes Re-schedule Charges.
Domestic and International Booking/Cancellation/Re-schedule will have different amount of fees for different Services.
Name Change, Title Change, Age Change, Sector Change etc. is generally not allowed by Vendors - Any such changes or more (not covered here) will not be entertained by Vacation Vibes. The User need to work directly with the Vendor and Vacation Vibes will not be responsible / liable in any form.
Once a confirmed ticket/service is booked/generated, Convenience Fees is not refundable under any circumstances. If you are booking a special discounted return fare then both sectors have to be cancelled together.
The USER will be solely responsible for the Visa, Passport or any other requirement for the travel. Vacation Vibes will not be responsible for any inadequacy of any form.
Check the Baggage Allowance – Cabin and Check-in – No Free Baggage Allowance for Infants. Meals, Seats, Special Requests are not guaranteed. USER needs to check this with Vendor directly.
Terms Of Use
In case the client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 15 days prior to the journey date via e-mail/SMS.
The customers can prepone /postpone their tour once without any additional charges (if intimated before 15 days of travel date in written). However, postponing & preponing a second time will attract additional charges.
Also note that few service providers (Hoteliers, Transporter etc.) may apply to postpone/prepone charges even after meeting the above requirement. In such cases postpone/prepone charges will deduct from the advance amount deposited.
In all prepone or postpone scenarios, the services and the costing will be subject to the availability of Hotel/Volvo and season/off-season time.
We do not accept any changes in the plan within 15 days of the travel date. However, in rare cases like adverse climatic conditions or strikes, the package can be postponed which will be intimated to you beforehand.
The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.
The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first).